Privacy policy

Last updated 5 October 2026.

Celestial Gourmet Pte. Ltd. ("Celestial Gourmet", "we", "us") respects your privacy. This policy explains how we collect, use, disclose and protect personal data when you use this website or contact us. We handle personal data in line with Singapore's Personal Data Protection Act 2012 and, where it applies, Malaysia's Personal Data Protection Act 2010.

What we collect

  • Details you give us through the enquiry form, email, phone or WhatsApp: your name, business name, email address, phone number, business type and location, and the content of your message.
  • How you found us: the page you first visited, the referring website and any campaign tags in the link you followed (for example utm_source). We use this to understand which of our marketing works.
  • Website usage data collected by Google Analytics through cookies, such as pages viewed, approximate location, device and browser type.
  • Technical data needed to protect the site, such as a one-way hashed form of your IP address used to stop spam.

How we use it

  • To reply to your enquiry and, if you engage us, to provide our services.
  • To keep a record of enquiries and our correspondence with you.
  • To understand how visitors use the site and improve it.
  • To protect the site and our systems from spam and misuse.

We do not sell your personal data. We will only send you marketing messages if you have agreed to receive them, and you can opt out at any time.

Cookies and analytics

This site uses Google Analytics 4, which sets cookies to measure visits. Google processes this data on our behalf. You can block or delete cookies in your browser settings, or install Google's opt-out browser add-on. Blocking cookies will not stop the site from working.

Who we share it with

We share personal data only with service providers that help us run the website and our business, such as our web host, email provider and analytics provider, and only as needed for those purposes. We may also disclose data where required by law.

Where it is stored

We operate from Singapore and work with clients in Malaysia. Your data may be stored or processed in Singapore, Malaysia or other countries where our service providers operate. Where data is transferred, we take steps to ensure it receives a comparable standard of protection.

How long we keep it

We keep enquiry records for as long as needed to respond and manage any resulting relationship, and to meet legal and accounting requirements. We then delete or anonymise them.

Keeping it secure

We use reasonable security measures, including encrypted connections (HTTPS) and restricted access to stored enquiries. No method of transmission or storage is completely secure, but we work to protect your data.

Your choices and rights

You may ask to access or correct the personal data we hold about you, or withdraw your consent to our use of it. To do so, contact us using the details below. We will respond within a reasonable time and in line with applicable law.

Contact us

For questions about this policy or your personal data, contact Celestial Gourmet Pte. Ltd. through our contact page.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed.