Planning restaurant labour under Malaysia's RM1,700 minimum wage
With the RM1,700 minimum wage now applying to all employers and F&B wages climbing, rostering by habit is expensive. Five practical ways to match labour to demand.
Service
Operations, workflow and cost-control advisory
Tighter food and labour costs, and kitchen workflows that hold up on a busy service.
What this covers
Rising wages and food costs leave little room for waste. We spend time on your floor and in your kitchen, look at the numbers behind each shift, and fix the processes that cost you most, from ordering and prep to rostering and service.
- Food-cost and wastage review, from purchasing and receiving to portioning
- Labour planning and rostering matched to your real trading pattern
- Kitchen layout and workflow review to cut steps, waits and bottlenecks
- Standard operating procedures (SOPs) and checklists your team will use
- Service process review for front of house, takeaway and delivery
- Simple weekly reporting so you can see costs move before month end
What changes
- Clear visibility of food and labour cost each week, not each quarter
- Rosters that follow demand instead of habit
- Consistent results across shifts, teams and outlets
How it works
The same four steps as every engagement, focused on operations and cost control.
Step 1: See it in service
We visit your kitchen and floor, talk to your team and look at the numbers behind each shift: sales, food cost, labour and waste.
Step 2: Agree the plan
You get a short, prioritised plan: what to change first, what it should save or earn, and what it will take.
Step 3: Put it in place
We implement alongside your team: menus, SOPs, rosters, systems and training. Not a report left on a shelf.
Step 4: Measure and adjust
We track the results against the plan, adjust what is not working and hand over routines your managers can keep running.
Questions about this service
How long does an operations review take?
It depends on the number of outlets and how much data you already collect. We agree the scope and timeline with you after a first visit, before any work starts.
Will our team need to stop work during the review?
No. We observe normal trading, speak with your team at quiet times and work from the data you already have.
Related insights
Talk to us about operations and cost control.
Share a little about your outlet or brand and what is on your mind. We will come back to you to arrange a first conversation, with no obligation.